1. Overview
This Privacy Policy explains how Solar Escape Tanning and its locations ("Solar Escape," "we," "us," or "our") may collect, use, disclose, and protect personal information when you visit this website, communicate with a Solar Escape location, interact with online features, or provide information in connection with an in-store visit.
This policy is intended to describe our general privacy practices. A particular location, service, payment provider, communications provider, or in-store form may provide additional notices or terms that also apply.
2. Information We May Collect
Depending on how you interact with us, we may collect information you voluntarily provide, such as your name, telephone number, email address, communications, questions, service preferences, transaction information, and other information you choose to provide.
We do not ask you to submit sensitive health information through ordinary website contact features. Information relevant to a service may instead be requested at a location through an intake, consent, acknowledgment, release, or other in-store form when appropriate.
3. In-Store Intake, Consent, and Service Forms
When you visit a Solar Escape location, you may be asked to review or complete forms relating to the service you request. These may include customer intake information, service instructions, acknowledgments, eligibility questions, warnings, consent forms, waivers, releases, age or identity verification, or other records used by the location.
Important: This website does not replace any in-store intake, consent, warning, release, or waiver. If an in-store document applies to your service, that document is separate from this website and should be reviewed carefully before you sign or accept it.
Information collected in store may be maintained for customer service, transaction, safety, recordkeeping, legal, or operational purposes, subject to applicable law and the terms presented with the applicable form.
4. Cookies, Analytics, and Automatically Collected Information
Like many websites, our site and the technology used to operate it may automatically receive technical information such as IP address, browser type, device information, referring pages, pages viewed, approximate location derived from network information, and interaction or diagnostic data. Cookies, pixels, local storage, analytics tools, or similar technologies may also be used.
These technologies may help operate the site, remember preferences, understand traffic, troubleshoot problems, measure marketing performance, prevent abuse, and improve the visitor experience. Browser or device settings may allow you to limit certain cookies, although doing so may affect functionality.
5. How We May Use Information
We may use information to operate and improve the website and our business, respond to questions, provide customer service, communicate about requested services, process or document transactions, maintain records, administer promotions, protect our systems and locations, detect misuse, comply with law, and enforce applicable policies or agreements.
Where permitted and where you have provided any consent required by law, information may also be used to send promotional or informational communications.
7. Calls, Email, and Text Communications
If you provide contact information to Solar Escape, we may use it to respond to your request and for other communications permitted by law. If a location offers marketing text or email programs, the terms and consent presented when you enroll will control those communications.
Where an opt-out mechanism is provided, you may use it to stop applicable marketing communications. Opting out of marketing does not necessarily prevent service-related, transactional, safety, or legally required communications.
8. Payments and Transaction Information
Payments may be processed through third-party payment systems or processors. Those providers may collect payment card or financial information directly and handle it under their own terms, privacy policies, and security practices. This website does not represent that Solar Escape directly stores full payment-card information.
9. Retention and Security
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, business and customer records, dispute resolution, fraud prevention, legal compliance, or other legitimate operational needs. Retention periods may vary by category of information and by location.
Reasonable administrative, technical, and physical measures may be used to protect information. No website, wireless transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
10. Your Privacy Choices
You may contact Solar Escape to ask questions about information you provided, request a correction, or make a privacy-related request. Rights vary depending on your residence and applicable law, and we may need to verify a request before acting on it. We may retain information where permitted or required by law.
You may also control certain browser cookies or device permissions through your browser or device settings.
11. Children's Privacy
The general website is not directed to children under 13, and we do not knowingly seek to collect personal information online from children under 13. Services provided to minors may be subject to age restrictions, parental or guardian involvement, identification requirements, consent requirements, or other rules under applicable law and location policy.
12. Third-Party Websites and Platforms
This website may link to maps, social media, review platforms, payment services, or other third-party websites. Solar Escape does not control the privacy, security, accessibility, availability, or content practices of those independent services. Review their policies before providing information to them.
13. Changes to This Privacy Policy
We may revise this Privacy Policy as our website, services, technology, or legal obligations change. The "Last updated" date identifies the version currently posted. Your continued use of the website after an update is subject to the revised policy to the extent permitted by law.
14. Contact Us
For privacy questions or requests, contact your preferred Solar Escape location or use the Contact Us page. Because Solar Escape operates multiple locations, contacting the location with which you interacted may help route your request appropriately.
Solar Escape Tanning
Eastchester: (914) 793-4771
New Rochelle: (914) 848-4282
Bronx: (718) 794-1258
White Plains: (914) 358-9307